Skip to content
SG Scrivener Office Gyoseishoshi office, Japan WhatsApp

Account suspension appeal letters · United States

Account suspended on X (Twitter) or Instagram? We write and mail your appeal letter.

When in-app appeals are rejected or ignored, we prepare a tailored appeal letter based on the platform’s own rules and mail it from inside the United States by USPS Certified Mail, in our office’s name.

  • Several hundred account suspension cases handled every year
  • Prepared by a Gyoseishoshi, a licensed legal professional registered in Japan
  • Clear pricing with postage included, paid by PayPal or card

$149 per letter, postage included

Ask us on WhatsApp

We reply in English. Our office is in Japan (UTC+9), so replies can take a little time.

Does this sound familiar?

  • Your account was suspended or disabled, and the notice doesn’t say what you did wrong.
  • You appealed through the app or the help form and got a templated rejection, or no reply at all.
  • The appeal form loops, shows an error, or says it can’t find your account.
  • Your account was hacked, and what the hijacker did got it suspended.
  • You want to put your case to the company itself, in writing, with a delivery record.

What we do

We prepare a formal appeal letter for your case and mail it to the company that runs the platform. We handle X (Twitter), Instagram, Facebook, Threads, TikTok, YouTube and other platforms.

Written for your case

We don’t send form letters. We read your suspension notice and what happened to your account, check them against the platform’s published rules, and set out in writing why the decision should be reviewed.

Sent in our office’s name

Your letter goes out on your behalf in the name of SG Scrivener Office, a Gyoseishoshi office registered in Japan. In Japan, Gyoseishoshi is a nationally licensed legal profession, and preparing documents about people’s rights and obligations, like this letter, is part of the work that Japanese law sets for it.

Mailed inside the United States

We use a US online mailing service, so your letter is printed and mailed within the United States by USPS Certified Mail. After it is mailed, we send you the USPS tracking number so you can follow the delivery yourself.

Many kinds of suspension

Ban evasion, violent speech, fake-account or spam flags, age-related disabling, hacked accounts and more. Tell us what your notice says and we will tell you whether we can help.

Where your letter goes

Each platform’s terms name the company that provides the service to you. For users in the United States:

PlatformCompany named in the terms
X (Twitter)X Corp. (Texas, United States)
Instagram, Facebook, ThreadsMeta Platforms, Inc. (California, United States)

Sources: X Terms of Service (effective October 9, 2026), Meta Terms of Service and Instagram Terms of Use, as checked in October 2026.

We mail your letter to the company in the United States. The delivery route we use for each company is based on what we have learned from the cases we have handled, so we don’t publish the details.

Pricing

US letter

$149

One tailored appeal letter, mailed inside the United States by USPS Certified Mail to the platform's US head office.

  • The price includes drafting, printing and postage.
  • Prices are in US dollars.
  • The fee is for one letter about one account. If you need more accounts or attachments covered, we confirm your final quote before you pay.
  • You pay through a PayPal payment link that we send once your quote is confirmed. You can pay with PayPal or with a credit or debit card.
Ask us on WhatsApp

Questions before ordering are welcome.

How it works

  1. Message us on WhatsApp

    Tell us which platform, your username and what the suspension notice says. Screenshots help.

  2. Quote, details and payment

    We tell you whether we can help and send your quote. You send us the details below and pay by PayPal or card.

  3. We draft, you approve

    We write your letter and send you the draft to check before anything is mailed.

  4. We mail it and send you the tracking number

    Your letter is mailed inside the United States by USPS Certified Mail, normally within 7 business days of payment and receiving your details.

What we need from you

  • Your username, and the email address and phone number registered to the account
  • Screenshots of the suspension notice and of any replies to your appeals
  • A short account of what the account was used for and what happened before the suspension
  • Your full name and postal address, which appear in the letter so the platform can identify you and reply to you
  • A photo of your government-issued photo ID. The professional rules for Gyoseishoshi require us to verify each client’s identity.

What to expect

We would rather tell you this before you pay than after.

  • No one can guarantee reinstatement. The platform makes the decision. An account suspended by mistake has a better chance than one that clearly broke the rules.
  • Results and timing differ from case to case. The same kind of letter does not bring the same result, or the same waiting time, for everyone.
  • Most of our cases so far have been for clients in Japan. We can’t give you odds for an account based in the United States, and we won’t guess.
  • The reply, if there is one, comes to you. We don’t negotiate with the platform. If a notice does reach our office, we forward it to you.

Frequently asked questions

Can you guarantee that my account will be restored?

No. The platform decides, and no letter can force it to act. Accounts suspended by mistake have a better chance than accounts that clearly broke the rules. Results and timing differ from case to case.

What are my chances?

It depends on why the account was suspended. Most of our cases so far have been for clients in Japan, so we can’t give you odds for an account based in the United States. Tell us what your notice says and we will give you our honest view before you pay.

Why send a letter when there is an appeal form?

An appeal through the app or a help form can end in the same templated reply each time. A letter delivered to the company with a USPS delivery record sets out your case, your evidence and the platform’s own rules in one document. We can’t promise who will read it or what they will decide.

Are you lawyers?

No. We are a Gyoseishoshi (administrative scrivener) office registered in Japan. In Japan, Gyoseishoshi is a licensed legal profession, but it is separate from attorneys, and our license applies only in Japan. We prepare and send documents. We are not attorneys and we do not practice law in the United States. We can’t give legal advice on US law, negotiate with the platform for you, or represent you in court. If you need those services, please consult a US attorney.

My account was hacked. Can you help?

Yes, we handle hijacked accounts. The letter explains that the activity was not yours and asks the platform to return the account to you.

Do you accept adult-content accounts?

Yes. We have handled cases in Japan in which accounts suspended over adult content were restored. The chance is lower when the content clearly broke the platform’s rules.

Which platforms do you handle?

X (Twitter), Instagram, Facebook, Threads, TikTok, YouTube and others. Ask us about yours.

How do I pay?

Through a PayPal payment link. You can pay with PayPal or with a credit or debit card. You pay on PayPal’s page, so we never receive your card details.

How long does it take?

We normally draft and mail your letter within 7 business days of payment and receiving your details. After delivery, the timing is up to the platform. In our recent Instagram cases in Japan, when Meta responded it usually contacted the client by email or letter about one to two months after delivery. When an account is not restored, there is usually no reply.

Will you deal with the platform for me?

No. We can’t negotiate on your behalf. We prepare and send the letter, and any reply from the platform comes to you.

I live outside the United States. Can I use this service?

If you are in the United Kingdom, please see our UK page. If you are somewhere else, message us on WhatsApp and we will tell you what we can do.

About SG Scrivener Office

SG Scrivener Office (SG行政書士法務事務所) is a Gyoseishoshi office in Nagoya, Japan, established in May 2023. A Gyoseishoshi, officially a Certified Administrative Procedures Legal Specialist, is a nationally qualified professional in Japan whose work is to prepare documents for submission to public offices and documents concerning rights, obligations and the certification of facts.

It is one of Japan’s legal professions. To practice, a Gyoseishoshi must pass the national examination or hold another qualification set by law, and must register with the Japan Federation of Certified Administrative Procedures Legal Specialists Associations. Gyoseishoshi are also bound by law to keep clients’ information confidential.

We prepare and send several hundred account suspension appeal letters a year. Our Japanese-language service page is here.

Office
SG Scrivener Office (SG行政書士法務事務所)
Representative
Yuto Shigematsu, Gyoseishoshi
Registration
Japan Federation of Certified Administrative Procedures Legal Specialists Associations, Registration No. 23191059
Address
8F Nishiki Axis Bldg., 3-2-32 Nishiki, Naka-ku, Nagoya, Aichi 460-0003, Japan
Contact
WhatsApp (English)

Our office on Google Maps

Clients can leave reviews of our office on Google Maps. Most of them are written in Japanese by clients in Japan, and Google can translate them for you.

The map is provided by Google. When it loads, Google receives information such as your IP address, under Google’s Privacy Policy.

Tell us what happened to your account

Send us the platform, your username and what the notice says. We will tell you whether we can help and what it will cost.

Ask us on WhatsApp

We reply in English. Our office is in Japan (UTC+9), so replies can take a little time.

Articles

These articles explain common suspension reasons and how a written appeal works. The cases we mention are from clients in Japan, written so that no one can be identified. Many accounts are not restored, and when an account is not restored the platform usually does not reply. Reinstatement is never guaranteed, and we are not attorneys or solicitors.