Legal Notice
Disclosure under Japan’s Act on Specified Commercial Transactions, for the appeal letter service on our US and UK pages.
| Seller | SG Scrivener Office (SG行政書士法務事務所), Yuto Shigematsu |
|---|---|
| Person responsible | Yuto Shigematsu, Gyoseishoshi (Japan), Registration No. 23191059 |
| Address | 8F Nishiki Axis Bldg., 3-2-32 Nishiki, Naka-ku, Nagoya, Aichi 460-0003, Japan |
| Telephone | +81 50-3152-2854 (Japan) For questions and orders, please contact us on WhatsApp or by email. |
| info@sg-gss.com | |
| Price | The price shown on the page for your country (United States / United Kingdom). We confirm the final amount in your quote before you pay. No tax is added to the quoted amount. |
| Other charges | Postage is included in the price. Optional extras (such as additional accounts or the UK signed-for option) are charged only if you choose them, and are included in your quote. PayPal or your card issuer may charge currency conversion or other fees. These are set by them and are not included in our price. |
| Payment method | A PayPal payment link. You can pay with PayPal or with a credit or debit card. |
| Payment timing | Payment is due in advance, through the PayPal link we send once your quote is confirmed. We start work after payment is received. |
| Delivery of the service | We normally send you a draft within 5 business days of payment and receiving your details, and send the letter within 2 business days of your approval. |
| Cancellations (change of mind) | Each letter is prepared for you individually, so we do not accept cancellations or give refunds for a change of mind after payment, whether or not work has started. This does not affect any cancellation or other rights that the consumer law of your country of residence gives you and that cannot be excluded by agreement. |
| If we make a mistake | If your letter contains an error on our part, or we fail to send it through our own fault, we will correct it and send it again free of charge. If we cannot send it again, we will refund the amount you paid. Please contact us on WhatsApp or by email as soon as you notice, ideally within 8 days of our message telling you the letter has been sent. |
| Results | We prepare and send documents. We do not guarantee that your account will be restored or how the platform will respond, and we do not give refunds based on the outcome. |
| Undeliverable letters | If a letter cannot be delivered because the address or information you gave us was wrong, we cannot give a refund. We can send it again for an additional fee, which we will quote before sending. |
Nothing in this notice affects any rights you have under the law of the country where you live.